Change Analytics: Gaining Change Insight (Virtual workshop)

1:30pm Thursday, 28 January 2021
4:00pm Thursday, 28 January 2021

Event time is 1.30pm EST, 6.30pm GMT, 7.30am NZDT (Friday 29th)

After the great success of his last session for members, Dr. Ed Cook returns for an in-depth look at gaining Change Insight with Change Analytics (members can access the recording of Telling the Change Story Using Change Analytics here).

Organisations are using data analytics to gain insights that were impossible to obtain even a decade ago. Change Practitioners and Change Leaders can gain those deep insights into their change initiatives. With the ease of obtaining data and the power of readily available tools like MS Excel, what is needed is enough knowledge to build and then analyze the data that comes from a change initiative so that you achieve Change Insight.  

This workshop will start by covering some key subjects and then use an interactive simulation to employ them. The topics covered include:

  • How you can calculate a Change ROI and then implement a sensitivity analysis in Excel. 
  • Learn to create a panel of change analytics that will allow insight into how the change is progressing and provide direction on what to do to keep it on track and achieve the ROI. 
  • How to include feedback techniques to supplement the change metrics so that you get a full view of your change progress. 

This interactive workshop facilitated by the Change Management Institute Canada team will provide practical and immediately applicable tools so change practitioners can quantify the benefits of the change, measure the change and drive insights to highlight the value of the change.


About our speaker | Edward L. Cook PhD

Ed has over 20 years of leadership and analytical experience at Capital One and Corning as well as 10 years of experience as a navy pilot. Ed was mobilized by the US Navy and sent to Baghdad, Iraq where, as CDR Ed Cook, he worked in the Green Zone on the Commanding General’s Staff, at the time Gen. David Petraeus. Ed worked extensively on employment initiatives for the people of Iraq bridging across the US military, the US Embassy, and the Government of Iraq. For his efforts, Ed was awarded the Bronze Star.

Ed has implemented large process and infrastructure changes. The culminating effort was in leading the program where Capital One built coffee houses (Capital One Cafés) across the country instead of traditional branches. Today, Ed is the cofounder of The Change Decision LLC, a change and culture consultancy focused on growing Joy at Work. Ed has a BS in Aerospace Engineering, an MBA, and holds a PhD in Systems Modeling and Analysis. He brings his expertise in Decision Analytics to the work of The Change Decision. Ed also employs his analytics expertise as a Visiting Professor at the University of Richmond in both the undergraduate and MBA programs.

About our speaker | Roxanne M. Brown

Roxanne has over 25 years of change experience with Capital One and other companies, focused on leader and team transformation coaching, large-scale change initiatives, culture strategy, communications and training. Roxanne has established a Change Leadership Community of Practice, helped implement the first change management practices, and set the program change management methodology and toolset for organisations. She teaches change management courses, leads discussion groups on the subject, and mentors practitioners. Her specialty is in creating high-performing teams by engaging the unique abilities of leaders and team members. As a result, Roxanne moves the organisation beyond just implementation and into culture strengthening.

Today, Roxanne is the cofounder of The Change Decision LLC, a change and culture consultancy focused on growing Joy at Work. Roxanne received her bachelor's degree in Liberal Arts, with a focus in Leadership Studies, from the University of Richmond. She brings her unique combination of leadership insight and coaching abilities to guide leaders through not only completing the change but improving their organisation’s culture.

Event details

  • Times are 1.30pm EST, 6.30pm GMT, 7.30am NZDT (Friday 29th)
  • The workshop is 2.5 hours duration
  • FREE for members, CAD 45 for non-members

Members of the Change Management Institute. Please click here to register. 

Non-members please register below.

CAD $45.00 *
CAD $45.00 *
* Price includes GST where applicable