The Importance of the Why – helping your business change owners to lead from the heart (Auckland, NZ)
Successful and effective Change Management is cemented by powerful team-wide engagement, which of course has at its heart an intrinsic personal alignment with the reason and need, or the "why" for change.
Our upcoming session explores the importance of leading with the heart, and defining the “why” before the “what and how” for change success. It will focus on how to support senior stakeholders and other business change leads to understand the importance of the why and articulate it to the business. This event has come about through a partnership of Fonterra Co-operative Group and Sysdoc Group.
Felicity Champion, Caroline Wishart and Eithne Sweeney represent a number of facets of change management within Fonterra Co-Operative Group. They have all been involved in large scale change projects within the Co-op and will discuss their experiences of facilitating senior stakeholders to understand the importance of the why and then articulate it. Eithne will present a Fonterra case study where the defining of the “why” proved pivotal to its success.
Warren Mara is an adult learning specialist from Sysdoc Group, who specialises in interactive learning approaches. He will take you through a practical activity that you can run with anyone leading change in your organisation that needs to be able to articulate the “why” and lead with the heart as well as the head.
The session will include a case study presentation from Fonterra, followed by a practical activity session run by Sysdoc that change managers can use to facilitate their senior stakeholders to articulate their “why”.
About our Speakers
Caroline has over 20 years of experience in business change and transformation, process improvement and project management. She enjoys supporting businesses to identify, develop and implement sustainable change. Her business project experience within professional advisory firms and as an independent contractor spans both public and private sectors.
Her current role is Group Manager Policy for Fonterra, a position she has held for 12 months. She is accountable for collaborating with documentation professionals across the organisation to bring innovation and integration to Fonterra’s corporate and operational documents.
Felicity is the GM FSQ Transformation & Integration for Fonterra, a position she has had for the last 3 months. Immediately prior to this appointment, she was their Organisational Change Lead, TRACE Programme, a position she held for 3 years.
Felicity started her career as a change professional with Accenture in the late 1990’s and has worked for Fonterra for over 15 years in a variety of change management roles.
Eithne Sweeney is a marketing and communications professional, having spent 14 years working in international marketing and communications roles in Europe, China and New Zealand.
Her current role is Sustainable Dairying Change Manager for Fonterra, and prior to that was their Marketing Communications Manager.
Leveraging her natural strengths in creativity, communication and relationship management, she has developed further skills in change management, technical learning and event management through her work communicating to staff, engineers, insurance brokers, dairy farmers, scientists, and food & beverage manufacturers.
Warren is Sysdoc’s Global Innovation Lead, a position he has held for the last 2 years. Prior to that he was a Sysdoc senior learning specialist working on a range of projects at Fonterra for 5 years.
Warren is a creative learning designer and Innovation Lead working across a wide range of industries. He is passionate about game design for learning, food safety and the intersection of learning, emerging tech, art and film.
Fonterra Co-operative Group:
We’re a global dairy nutrition company owned by 10,000 farmers and their families. We’ve built our expertise on the legacy of the thousands of farmers who’ve made New Zealand a world leader in dairy. With a can-do attitude and a collaborative spirit, we’re a world leading dairy exporter. Our 22,000 people share the goodness of dairy nutrition with the world through our innovative consumer, foodservice and ingredient solutions brands, and our farming and processing operations across four continents.
Sysdoc is delivering future-proofed organisations who are obsessed with customers, digitally enabled, operationally excellent and engaging their teams in new ways of working. We work across sectors to support organisations, from defining their strategy to delivery. Whether it’s complex programmes or more discrete pieces.
Members NZ$20, Non-Members NZ$40. Members should login to claim the discount. Registration at 5.30pm with the event commencing at 5.45pm. Times are NZST. The Fonterra Centre is on the corner of Fanshawe Street & Halsey St. On-street and off-street parking is available in Gaunt St at the back of the Fonterra Centre.